HubSpot’s quick detailsOur star ranking: 4/5 Pricing: Strong free model for as much as 5 customers. Paid tiers begin at $15 per seat per 30 days when billed yearly. Key options:
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HubSpot is a well-liked buyer relationship administration platform with sturdy free and paid options that assist streamline total gross sales and advertising and marketing methods. Its customized pipelines and exercise monitoring make it simply scalable to suit any group’s gross sales and buyer administration wants.
HubSpot stays a top-rated CRM for buyer help and integration capabilities Nevertheless, in case you want software program with extra superior know-how and reporting options, different choices can be found.
1
monday CRM
Workers per Firm Measurement
Micro (0-49), Small (50-249), Medium (250-999), Giant (1,000-4,999), Enterprise (5,000+)
Any Firm Measurement
Any Firm Measurement
Options
Calendar, Collaboration Instruments, Contact Administration, and extra
2
Creatio CRM
Workers per Firm Measurement
Micro (0-49), Small (50-249), Medium (250-999), Giant (1,000-4,999), Enterprise (5,000+)
Giant (1,000-4,999 Workers), Enterprise (5,000+ Workers)
Giant, Enterprise
Options
Dashboard, Doc Administration / Sharing, Electronic mail / Advertising Automation, and extra
3
Pipedrive CRM
Workers per Firm Measurement
Micro (0-49), Small (50-249), Medium (250-999), Giant (1,000-4,999), Enterprise (5,000+)
Any Firm Measurement
Any Firm Measurement
Options
Calendar, Collaboration Instruments, Contact Administration, and extra
Pricing
- Free CRM: Free for as much as 5 customers with contact administration, quotes, reside chat, and extra.
- Gross sales Hub Starter: $15 per seat per 30 days, billed yearly, or $20 when billed month-to-month.
- Starter Buyer Platform: $15 per seat per 30 days, billed yearly, or $20 when billed month-to-month. This plan consists of entry to Advertising and Service Begin Hub.
- Gross sales Hub Skilled: $90 per seat per 30 days, billed yearly, or $100 when billed month-to-month, and a one-time $1,500 onboarding payment.
- Gross sales Hub Enterprise: $150 per seat per 30 days, with an annual dedication. A one-time $3,500 onboarding payment applies.
SEE: For extra particulars about HubSpot’s choices and pricing, try HubSpot’s Product and Companies Catalog.
Key options of HubSpot
Name monitoring
HubSpot’s name monitoring system permits customers to position and document shopper calls immediately from the browser platform. This technique routinely logs and tracks every name to the right buyer profile. It additionally prioritizes outbound calls, enabling gross sales reps to begin every day calls sooner and start promoting sooner.
Gross sales playbooks
HubSpot’s gross sales playbook software program equips gross sales reps with interactive gross sales performs, scripts, guides, and extra. Customers can customise the playbooks to align with their group and promoting type. The software program additionally gives actual gross sales knowledge, drawing from structured notes and multiple-choice questions and solutions.
Dialog intelligence
HubSpot’s dialog intelligence tracks gross sales rep efficiency on buyer calls and gives teaching ideas based mostly on data-driven insights. Customers don’t want to change dialing software program or waste time coaching on a brand new calling service. This function works with HubSpot’s calling device, Zoom, JustCall, Kixie, and extra.
Gross sales analytics and reporting
Customers can select from dozens of pre-made report types or customise their very own to view enterprise analytics. The reviews show pipeline income, particular person gross sales progress, or goal attainment. HubSpot’s analytic function permits admins to watch gross sales actions and create distinctive teaching insights. This device advantages companies of all sizes, together with small companies that must determine market and buyer patterns.
HubSpot professionals and cons
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Alternate options to HubSpot
HubSpot’s dashboard and pipeline customization have limitations, and its increased help tiers and add-ons might be pricey. Some options, like Pipedrive, Zoho CRM, and Creatio, supply related core options of their free tiers with further know-how options..
When researching the best CRM on your group, first think about your price range, whether or not the software program makes a speciality of your trade, and it scales to satisfy the scale and desires of your small business. For our full evaluate of options, see our HubSpot Alternate options web page.
DOWNLOAD: Evaluate the highest CRMs for small companies.
| Software program | HubSpot CRM | Pipedrive | Zoho CRM | Creatio |
|---|---|---|---|---|
| Customized dashboards | Restricted | Sure | Restricted | Sure |
| Native integrations | Sure | Sure | Sure | Sure |
| Third-party integrations | Sure | Sure | Sure | Sure |
| AI-powered options | Sure | Sure | Sure | Restricted |
| Free trial | No | 14 days | 15 days | 14 days |
| Beginning worth* | Free beginning worth | $14 per consumer per 30 days | Free beginning worth | $15 per consumer per 30 days |
* Pricing particulars are based mostly on annual subscription charges. Totally different charges might apply for per-month billing.
Pipedrive
Pipedrive is a user-friendly CRM recognized for its visible pipelines that simplify gross sales processes. It’s a nice choice in order for you sales-focused software program with none further advertising and marketing instruments. Though Pipedrive doesn’t supply a free-for-life model, its beginning worth stays aggressive. For a better look, try my detailed comparability of Pipedrive and HubSpot.
Zoho CRM
Zoho CRM affords gross sales and advertising and marketing options, just like HubSpot however locations a larger emphasis on social media advertising and marketing and on-line lead era. The platform is simple to navigate and affords extra superior knowledge and forecasting options than HubSpot. I’ve a full comparability breakdown of Zoho CRM and HubSpot that I like to recommend testing.
SEE: For extra particulars, discover this in-depth evaluate of Zoho CRM.
Creatio
Creatio is a no-code platform that helps advertising and marketing, gross sales, and repair groups. It affords end-to-end gross sales administration instruments to fully automate workflows. Whilst you can simply customise Creatio with none coding experience, it doesn’t present a free model of its platform. If you need a free CRM with much more AI performance, I like to recommend HubSpot over Creatio.
SEE: Need to know extra? Learn my evaluate of Creatio.
Evaluate methodology
To evaluate HubSpot and its choices, we used our inhouse rubric of standards that we think about most essential for assessing normal CRM software program. Subsequent, we in contrast HubSpot towards trade requirements on this scoring device. We relied on HubSpot’s personal on-line sources and included actual consumer suggestions and scores.
Under is the breakdown of the factors used to attain HubSpot:
- Value: Weighted 25% of the full rating.
- Core options: Weighted 25% of the full rating.
- Customizations: Weighted 15% of the full rating.
- Integrations: Weighted 15% of the full rating.
- Ease of use: Weighted 10% of the full rating.
- Buyer help: Weighted 10% of the full rating.
FAQs
Is HubSpot CRM?
Sure, HubSpot is a well-rounded and accommodating CRM answer that often ranks extremely in CRM guides. As one of many prime CRM software program suppliers, HubSpot helps companies determine leads, nurture relationships, and acquire useful perception into enterprise methods. It helps end-to-end gross sales processes and affords scalability to satisfy the wants of corporations of all sizes and industries.
How a lot does HubSpot CRM value?
HubSpot pricing begins with their free CRM, which incorporates options like AI capabilities, contact administration, deal pipelines, assembly schedulers, and reside chat. From there, pricing is per consumer or seat. The Starter tier prices $15 per consumer, per 30 days.
What options does HubSpot CRM supply?
HubSpot gives a number of options, together with:
- Segmenting incoming leads based mostly on preset scores.
- Electronic mail monitoring.
- Customized reporting dashboards.
- Social media integrations.
- Help for a number of currencies.
- E-signature assortment.
- Particular person gross sales consultant productiveness monitoring.
How does HubSpot evaluate to different CRMs?
HubSpot stands out by providing extra free instruments, AI performance, and integrations than most CRM suppliers. Its advertising and marketing, gross sales, and repair options cater to industries comparable to banking, hospitality, e-commerce, B2B, and know-how. Nevertheless, HubSpot’s higher-tier plans are considerably costlier than these of its rivals.
